Frequently Asked Questions...

We are always here to help our customers in any way we can.  Here are some answers to the questions we commonly get asked :)  To view the response, just click on the question.

 

Q. Do you travel outside of Canberra?
A. Yes! We love to travel, however, any travel outside of the Canberra region will incur a travel cost. This cost will be quoted based on travel time, location and accomodation requirements. An obligation free quote can be provided upon request.

Q. How much do you charge for delivery, set up and pack down if we are hiring things from you?
A. When you hire items from us, for instance, chair covers and sash, there is no additional charge for delivery, set up and pack down within the Canberra region. It's all part of our service! The two exceptions to this rule is if the total hire is less than $50, or if travel outside of the Canberra region is required.

Q. Can we hire items from you and set them up ourselves?
A. Of course you can! If you require the items for a Saturday, we allow you to collect them from us on Friday and return them to us on the following Monday, provided that no one else requires those items within that time frame. A security deposit is required for this type of hire and will be quoted based on the total cost of the hire. There are a couple of minor exceptions, however we will let you know if you would like to hire one of these items.

Q. Do you have a showroom?
A. Yes! Our showroom is located in Queanbeyan and is open by appointment only. If we have time, we post our availability on Facebook, however the best way to secure a time is by emailing us :)